Dear Sir,
I visited your establishment for the first time on the evening of 23rd September 2014. I had been assured by my associate of your good standing and favourable reputation.
On entering your premises and while ascertaining my surroundings, I must admit that I was not entirely prompt in removing my hat. I was remiss. Imagine my shock and consternation, however, when a fellow tapped me on the arm and told me to remove my headwear. Being an unfamiliar patron, you can surely imagine the humiliation I felt as a result of this. I estimate that I had not been across the threshold sixty seconds.
I can only assume that said fellow must have thought me vulgar or ungentlemanly but I cannot impose upon you enough the error of this conceit. I am incensed and aggrieved at the assumption that I should require educating in such etiquette, and as a result I cannot imagine ever gracing you with my custom again.
I note with some bemusement that your website promises 'a welcoming and friendly atmosphere'. May I respectfully suggest that this claim is removed as it is evidently not the case.
Yours sincerely,
I doubt I'll receive a reply but if I do, I'll post it. :)
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